Webinar – “From Burnout to Esprit de Corps”
- December 6, 2018
- 10:00am - 11:00am Pacific Time
- Medical Staff directors and personnel, direct care providers, managers and clinical educators, Risk, Quality and Performance Improvement managers.
Esprit de Corps is the single most impactful leading indicator (within our control) of patient experience, outcomes, costs and safety. Esprit de Corps (“the spirit of the body”) is camaraderie, passion, fulfillment, psychological safety and engagement interwoven with loyalty to each other and the mission. It connects people to purpose and creates joy in work. It is a fundamental driver of organizational effectiveness and is the antipode of professional burnout.
Burnout is epidemic in healthcare professionals. It negatively impacts both caregivers and patients. Dr. Swensen will present an evidence-based and validated strategy to move from Burnout to Esprit de Corps, and will offer participants the inspiration, motivation and blueprint to create and nurture a culture of Esprit de Corps.
At the end of the webinar, the participant should be able to:
- Identify ten leadership actions that nurture esprit de corps.
- Describe the human and organizational costs of disengagement and burnout.
- Define five leadership behaviors that raise staff engagement and restore joy.
- Recognize key system changes that increase positivity or reduce negativity to cultivate esprit de corps.
Provider approved by the California Board of Registered Nursing, Provider Number 12205 for 1 contact hour.
Stephen Swensen, MD, MMM
Mayo Clinic College of Medicine
Institute for Healthcare Improvement
Webinar log-in: From Burnout to Esprit de Corps
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