Webinar – Telemedicine: Increase Your Risk Management Bandwidth in a Changing Healthcare Environment
- January 21, 2021
- 10:00am - 11:00am Pacific Time
- CHI owner insured hospital risk, safety, and quality managers, telehealth direct care providers, and telehealth practice managers.
Telemedicine existed well before the recent COVID19 pandemic but industry experts agree that like gasoline to a fire, the COVID19 pandemic fueled telemedicine’s growth, expansion and adoption. While telemedicine offers many benefits, the nontraditional mode of healthcare delivery can expose the practitioner and an organization to liability. Healthcare practitioners and organizations must be careful to develop and implement a telemedicine program that not only provides quality care, but also minimizes risk to patient, provider and organization. Legal experts predict that the volume of virtual care lawsuits will increase as telemedicine becomes an increasingly common way for patients to access healthcare. Join us to learn more about how to mitigate risk and liability in telemedicine.
At the end of the webinar, the participant should be able to:
- Identify potential risks and liability exposures in telemedicine.
- Offer risk mitigation strategies and best practices to minimize and/or eliminate the risks/liability.
Judy Klein, PA, CPHRM, FASHRM
Manager Risk Management
Judy has over 30 years of experience as a physician assistant, risk manager and working in professional liability insurance. Judy has clinical experience as a physician assistant, practicing in both hospitals and physician offices. Judy has also worked as a hospital risk manager.
Judy has extensive experience working for both physician and hospital medical malpractice insurance carriers, both in claims and risk management. She began her insurance career in the 1980s with PMSLIC in Pennsylvania and PICO in Ohio. Prior to joining Coverys, Judy spent 10 years with OHA Insurance Solutions, Inc. (OHAIS), where she developed the risk management program, managed the department, and worked closely with insured clients. Prior to joining OHAIS, Judy spent 14 years at OHIC Insurance Company as a Senior Risk Management Specialist and Claims Supervisor.
Judy contributes to risk management publications and speaks frequently on risk and patient safety-related topics. Judy has spoken for the Ohio Hospital Association, the Ohio Society of Healthcare Risk Managers, Indiana Society for Healthcare Risk Management, Hospital Insurance Forum, Medical Professional Liability Association and American Society for Healthcare Risk Managers.
Judy holds a B.S. degree in medical science from Alderson-Broaddus College, is a Certified Professional in Healthcare Risk Management, and is a Fellow of the American Society of Healthcare Risk Management. She is past President of the Indiana Society for Healthcare Risk Management (ISHRM), past President of the Ohio Society of Healthcare Risk Managers (OSHRM) and is a board member for the Ohio Patient Safety Institute (OPSI). Judy is a committee chair for the American Society for Healthcare Risk Managers (ASHRM) and the Hospital Insurance Forum. She is also a member of the Ohio Hospital Association, the Ohio Society of Healthcare Risk Managers, the Indiana Society for Healthcare Risk Management, the American Society of Healthcare Risk Managers, the American Academy of Physician Assistants, and the Hospital Insurance Forum.
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