Early Reporting of Events:

An early report of circumstances likely to become a claim, may allow us to assist in helping to prevent the matter from developing into a claim. We encourage reporting of:

  • An unexpected outcome (death, serious injury) with potential compensable damages
  • A threat of litigation by a patient, family member, visitor or attorney
  • A letter from a patient or attorney complaining about the care provided
  • Whenever you believe the circumstances or event may reasonably be expected to give rise to a claim for damages.

If unsure whether to report a matter, please contact your Optima Claims Specialist or Risk Management Consultant to review the matter.