Early Reporting of Events:
An early report of circumstances likely to become a claim, may allow us to assist in helping to prevent the matter from developing into a claim. We encourage reporting of:
- An unexpected outcome (death, serious injury) with potential compensable damages
- A threat of litigation by a patient, family member, visitor or attorney
- A letter from a patient or attorney complaining about the care provided
- Whenever you believe the circumstances or event may reasonably be expected to give rise to a claim for damages.
If unsure whether to report a matter, please contact your Optima Claims Specialist or Risk Management Consultant to review the matter.