Welcome to Risk Management for Optima Healthcare Insurance Services. Included in the following pages are risk management information to help you and your organization develop strategies to eliminate, mitigate, or manage risks and improve care, services, and patient safety.

Optima Risk Management Philosophy

Optima Risk Management Services believes that the development of a strong, system-wide, responsible, proactive risk management program by each insured is essential for the survival of both the individual member of the California Healthcare Insurance (CHI) program and the whole CHI program.

The purpose of Optima Risk Management Services is to mitigate potential risks and claims submitted to CHI by providing quality risk management services to CHI members that address both the needs of the CHI program and the specific needs of each CHI member.

Scope of Risk Management Services

CHI is committed to the concept of being proactive in risk management and, therefore, allocates greater resources than our competitors to the delivery of comprehensive and personalized risk management services and programs.

Using a collaborative approach, we assist our CHI members with the development and implementation of practical and innovative risk reduction strategies, activities and programs that address known and suspected areas of risk and exposure.

Our Risk Management Consultants and Education Specialist have extensive clinical and administrative backgrounds and hands-on experience as healthcare risk managers.  This experience gives us a competitive edge and the ability to understand and respond to the CHI member’s unique health care needs.

Through our philosophy of unlimited access to service, CHI demonstrates its commitment to ensuring the success of the member’s risk management program.